Our turnaround times provided (1-3 business days) are only estimates based on the businesses average output. Due to the nature of our Unlimited plans, we are not able to guarantee these turn around times during out most busiest periods, but also will depend on the complexity of the project at hand. for example, turn around times will vary between a basic social media ad, and a 2 minute animation.
When the task joins the queue, this task gets assigned between 2-3 hours of work from a designer. Once that time has been worked, it will be either 1) send to the client for review or 2) re-added back to the current queue for another 2-3 hours work if this is required.
if a task requires up to 12 hours work, this means it may get re-added back into the queue up to 4 times in order to complete, each time with up to 1-3 business days turn around.
Amendments – We don’t limit you on amendments. Amendments as classed as new tasks every-time we receive them through. This means that amendments get added to the queue and run through the same process.